Rates & Booking

Use our easy online booking system to manage your appointments

Our clients self book their own appointments through our easy online booking system.

Please choose either the free 10 Minute Phone Consultation if you have questions about our services, or the QEEG Brain Scan & Assessment appointment as a first step to accessing our services.

Treatment appointments can only be booked after you have completed a QEEG Brain Scan & assessment.

Want some help? Please contact us and we’ll get you setup.  Once you are setup, it’s super easy to book appointments!

Method of Payment 

A credit card is required by our online booking system to schedule an appointment. 

We accept Visa, Master Card, American Express and Visa-branded debit. This will be charged at the time of your appointment.

No credit card?  Although you cannot make advance bookings, you can contact us on the day you wish to come in to see if there is availability for same day booking.


Cancellation policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a space in the therapists’ day that could have been filled by another patient.

We require 24 hours notice for any cancellations or changes to your appointment.

Cancellation Fees

Clients who provide less than 24 hours notice, or miss their appointment,  are responsible for payment in full.

This includes funded clients, because government funded programs do not pay for missed appointments.

How to cancel or reschedule appointment

Access our online booking system 24 hours a day 7 days a week to reschedule or cancel appointments.  Call 250-941-5596 or email us info@brainigo.com. 

Extended Health Coverage

Our services may be covered by some extended health plans.  Please call your insurance provider to confirm that they cover a Registered Clinical Counsellor (RCC) prior to your first visit.

We do not bill extended health insurance companies directly.  A receipt is provided so that you can submit to your insurance company for reimbursement.

Our services are NOT covered by British Columbia Medical Services Plan.


First Nation Health Authority (FNHA) Health Benefit Program

Please contact us to find out if you are eligible for the First Nation Health Authority funding program.


Military Coverage

Contact your local SISIP Financial Counsellor or visit Support Our Troops Special Needs Grant webpage to find out if you are eligible.

Our services are not suitable for clients requiring supervision, crisis intervention, or emergency or after hours service. 

QEEG Brain Scan

  • Measures the electrical activity of your brain to guide a treatment plan.
  • Required for clinical Neurofeedback 

Treatment Session

  • Virtual Reality Meditation
  • Neurofeedback
  • Red Light Therapy
  • Sound Massage
  • Biofeedback
  • Infrared Heat

Clinical Neurofeedback

  • For clients who have had a qEEG Brain Scan
  • 4 channel z score

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

Among the best neurological treatments I have received. Dr Diamond is fantastic at working with you to create an individualized therapy program based around your specific needs. Connor S

I had a traumatic brain injury.  Nothing was helping me regain my brain functioning.  Then I heard about Neurofeedback.  It is the one treatment that is helping me to regain my brain function.  I am able to sleep better, concentrate better, meditate and I hardly have any headaches any more.  It is not an instant cure but worth the time and investment – nothing is more important, well almost nothing, than a functioning brain. Thank you Tom and your Neurofeedback therapy! Barb F

Among the best neurological treatments I have received.

Dr Diamond is fantastic at working with you to create an individualized therapy program based around your specific needs.


Questions? Book a FREE 10min phone consult