Rates & Booking
Booking & Cancellation Policy
All appointments are booked online by the client. Please scroll down for appointment types and links to book online.
Method of Payment
A credit card is required to confirm your booking. We accept Visa, Master Card, American Express and Visa-branded debit. This is required at the time of booking and will be charged at your appointment.
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a space in the therapists’ day that could have been filled by another patient.
We require 24 hours notice for any cancellations or changes to your appointment.
Clients who provide less than 24 hours notice, or miss their appointment, are responsible for payment in full.
How to cancel or reschedule appointment
Access our online booking system 24 hours a day 7 days a week to reschedule or cancel appointments.
Extended Health Coverage
Our services are covered by some extended health plans. Please call your insurance provider to confirm that they cover a Registered Clinical Counsellor prior to your first visit.
We do not bill extended health insurance companies directly. A receipt is provided so that you can submit to your insurance company for reimbursement.
Our services are NOT covered by British Columbia Medical Services Plan.
First Nation Health Authority (FNHA) Health Benefit Program
To find out if you are eligible for funding, contact us.
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
Among the best neurological treatments I have received.
Dr Diamond is fantastic at working with you to create an individualized therapy program based around your specific needs.CB
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