Rates & Booking

Telephone Counselling during COVID-19 Corona Virus Pandemic

 

Telephone counselling sessions focus on anxiety and stress reduction, coping strategies and meditation skills.

Free 25 minute sessions are offered to those in financial need. Otherwise, please choose regularly priced 25 or 50 minute sessions when booking online.

Our regular sessions may be covered by extended health plans or government funded programsPlease see information below or contact us for more information.

Coverage for Counselling Services

Extended Health Options

Check with your insurance provider to ask if they cover a Registered Clinical Counsellor (RCC).  Client pays by credit card and a receipt is provided to submit to their insurance company for reimbursement.

Green Shield and SSQ Insurance

If your insurance with Green Shield or SSQQ Insurance, than we can direct bill them.  Contact us to determine if you are eligible.  Please have your Plan Number available.

ICBC

If you have been involved in a motor vehicle accident, you are entitled to receive 12 counselling sessions.  Please have your claim number ready when contacting usWe direct bill ICBC.

First Nation Health Authority (FNHA)

Contact us to find out if you are eligible.  We obtain prior approval and direct bill FNHA.

If you are a current client, select the FNHA appointment type when booking online. 

Crime Victim Assistance Program (CVAP)

Contact us and provide your claim number and we’ll book you in.  We direct bill CVAP.

If you are a current client, select the CVAP appointment type when booking online.

 

Get Started

 

Extended Health Coverage

Our services are NOT covered by British Columbia Medical Services Plan but may be covered by some extended health plans. Please call your insurance provider to confirm that they cover a Registered Clinical Counsellor (RCC) prior to your first visit.

A receipt is provided so that you can submit to your insurance company for reimbursement.

First Nation Health Authority (FNHA) Mental Wellness Program 

Mental Wellness and Counselling is designed to support clients in need of professional assistance to resolve emotional distress and enjoy greater wellness. Please contact us to find out if you are eligible for the First Nation Health Authority funding program.

Military Coverage

Contact your local SISIP Financial Counsellor or visit Support Our Troops Special Needs Grant webpage to find out if you are eligible.

Method of Payment 

A credit card is required by our online booking system to schedule an appointment. We accept Visa, Master Card, American Express and Visa-branded debit. This will be charged at the time of your appointment.

No credit card? Although you cannot make advance bookings, you can contact us on the day you wish to come in to see if there is availability for same-day booking.

Cancellation policy and fees

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a space in the therapists’ day that could have been filled by another patient.

We require 24-hour notice for any cancellations or changes to your appointment.

Clients who provide less than 24 hours’ notice, or miss their appointment, are responsible for payment in

How to cancel or reschedule an appointment

Log in to your customer area to book appointments, see existing appointments, reschedule and edit your profile.

Our services are not suitable for clients requiring supervision, crisis intervention or emergency or after-hours service.

 

 

 

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

This has helped me function to a much higher capacity everyday.  I feel less anxious and like I have my life back. BF

When I started I was getting tension headaches.  I no longer get as many, and I feel calmer when dealing with day to day things.  I’m less anxious and I’m falling asleep easily. JR

I’m finding it easier to look at all the positive thinkgs in my life instead of focusing on the negatives.  My sleep has also improved and I feel more rested after waking up. NS

Interested in our services?
Schedule a FREE telephone consultation

Do you always seem to be stuck in high gear?  Is it a struggle to take a break, relax, and sleep?  Are you either racing at full speed or dragging yourself through your day?  These are signs of a high-stress lifestyle that, if left unaddressed, can lead to anxiety, depression, insomnia, chronic fatigue, aches and pains, perpetual colds, and other physical and mental health problems.

A stressful lifestyle locks your body in "fight or flight" reaction, where elevated cortisol and adrenaline levels spike blood pressure, deplete serotonin and growth hormone, overwhelm the immune system, and erode inner healing resources. 

It’s time to beat anxiety, sleep better and change your life.

Dr. Tom Diamond has helped many clients improve their response to stress and anxiety and sleep better.

 

I feel that these treatments have been a benefit to me and I incorporate what I have learned about breathing, relaxation techniques, body awareness and mindfulness at home and in my daily life.

BW

I went to see Dr Diamond to help me with sleep.  Since using his services I no longer have to take melatonin to fall asleep and I am able to sleep through the night.

JH

Want to know more?

Schedule a free 10 minute phone consultation to find out how we can help!